Contact us
Choose the channel below that best matches your request. Using the right address gets your message to the team that can actually act on it.
Contact channels
General support
Account access, billing questions, alert configuration, technical issues.
We aim to respond within 5 business days.
Privacy & data requests
GDPR Article 15 (access), Article 17 (erasure), Article 20 (portability), and CCPA / state-equivalent rights. Include the email address tied to your account so we can verify the request.
We respond to verified requests within 30 days, as required by GDPR and CCPA.
Legal notices
DMCA takedowns, law-enforcement requests, regulatory inquiries, and disputes governed by our Terms of Service.
We acknowledge legal notices within 5 business days.
A note on scope
OFAC Alert is informational only and does not provide legal advice. Our support team cannot confirm whether a specific transaction, counterparty, or jurisdiction is sanctioned — that decision must always be verified directly against treasury.gov/ofac and, where appropriate, with qualified counsel.